Resolution recognizing former WADC Board Commissioner Kyle C. Ruf.
COVID-19 PREVENTATIVE STRATEGY: Effective 5/11/20, Water Authority of Dickson County Main Offices and Customer Service lobby are reopened for business. However, for those who prefer not to enter the facility at this time, most transactions can still be completed through the drive-thru. As precautionary measures inside the lobby: 1.) There are physical barriers that significantly reduce exposure between tellers and visitors; 2.) The lobby area and countertops are currently being re-sanitized frequently; and, 3.) Disinfectant wipes and/or hand sanitizer are available for use by customers in the lobby and in the vestibule for those utilizing the kiosk. (Payment kiosks are available for use in the vestibule at the Cowan Road location in Dickson and at the drive-thru at the Fairview City Hall. Payment transactions can also be completed by clicking HERE.)
Well water testing for the general public is still suspended until further notice at WADC's Dickson Water Treatment Plant.
Welcome to the Water Authority of Dickson County (WADC) website.
WADC proudly serves customers in Dickson, Hickman and Williamson Counties.
We hope you find our website helpful and informative. Our intent is to provide another customer resource that is efficient, beneficial, and easy to use. A variety of helpful tools are available, such as paying your bill online or providing customer feedback.
The Water Authority of Dickson County (WADC) staff diligently works to provide the 24-hour a day, 7-day a week services necessary for all who live and work within our service area. WADC is committed to the integrity of our environment and to the health of our communities. Our families and neighbors depend on clean, uncontaminated water for their consumption and recreation. A safe, dependable source of water is vital for the individual and an important component in many of the processes used in commercial and industrial sectors; and reliable, functional wastewater collection / treatment systems are essential for the environment of any community.
WADC was formed as a regional water and wastewater service provider in 2002 by the consolidation of the City of Dickson Water and Wastewater System, Turnbull-White Bluff Utility District, and Harpeth Utility District. Combining these entities resulted in centralized water service to approximately 75% of the land mass and population of Dickson County as well as portions of surrounding counties. In 2006 the City of Fairview’s Water and Wastewater systems were acquired, as well as the Wastewater Systems from the Town of White Bluff in 2015, bringing WADC’s total customer base to approximately 20,700 water customers and 8,800 wastewater customers. Since the original consolidation, WADC has been used as a model throughout Tennessee for other utility districts interested in combining to provide regional services.
We consistently strive to improve our operations and customer service. Please feel free to contact us with any recommendations, concerns, or suggestions you may have.
Michael K. Adams, P.E.